FAQs

The water authorities in Dubai (e.g. DEWA, Dubai Municipality, ESMA) comply with strict standards, therefore tap water in Dubai is considered basically safe and in line with WHO guidelines. However, building-related factors – such as old or poorly maintained pipes, water tanks, boilers, or sanitary systems – can negatively affect the quality of tap water. In addition, the summer heat can cause the water temperature in rooftop or outdoor tanks to rise above 40 °C – optimal for germ growth. Especially in older buildings, heavy metals (e.g. lead, copper, nickel) and microbiological contamination (e.g. biofilm formation in tanks or pipes due to high temperatures or stagnant water) may occur. The use of chlorine or ozone for disinfection can also cause a metallic or chemical aftertaste. In Dubai (and in the UAE in general), the majority of drinking water is obtained from seawater desalination plants, mainly through seawater reverse osmosis (SWRO) and thermal processes. Seawater reverse osmosis requires very high pressure to overcome the natural osmotic pressure of seawater and separate pure water. However, high pressure is very damaging to the subtle molecular order of water. As a result, the water loses its original energy and vitality, and in terms of taste perception, many people find it energetically empty and weak. The particular challenge of tap water in Dubai lies, on the one hand, in eliminating the impairments it undergoes on its way through building infrastructure. On the other hand, it is about restoring the water’s original inherent energy and vitality – as corresponds to its natural origin from the sea. This task is particularly demanding, since the water has been subjected to an intensive and challenging treatment process during desalination. Filtration alone is therefore not enough: it purifies the water, but does not restore its original energy and vitality.

The AQUANTIS UrQuelle Diamant water refinement system transforms Dubai’s and the UAE’s tap water – which originates from formerly salty seawater – into crystal-clear, healthy, and vital drinking water, of a quality comparable to pure mountain spring water. Its exceptional purity, natural composition, and vitality make it the ideal choice for daily drinking water needs – whether enjoyed at home or filled into a reusable drinking bottle (please not plastic!) for on the go. The quality, bioavailability, and vitality of AQUANTIS water are scientifically confirmed by renowned test laboratories in Dubai and Germany (see section “Scientific Evidence”) – and impressively experienced through convincing taste tests.

In the first process stage, the AQUANTIS UrQuelle Diamant - system removes all dissolved substances from the water by means of reverse osmosis (RO) – a typical feature of the reverse osmosis filtration process. The result is highly pure water, but free of substances (“empty”) and energetically without vitality (“stagnant, dead”). The content of electrically conductive substances, including minerals, is only 0–5 ppm (parts per million). Water is one of the strongest and most versatile solvents. When it is almost mineral-free, i.e. unsaturated with minerals, it has many “free slots” for dissolved ions compared to mineral-rich water. This means it can particularly easily absorb minerals from its environment – including those dissolved in the body, such as calcium, magnesium, sodium, or potassium. For this reason, demineralized water (osmosis water) is not recommended as permanent main drinking water, to avoid long-term mineral depletion. In nature, there are hardly any water sources without dissolved minerals – even the purest springs on earth always contain a certain level of bioavailable minerals. Therefore, AQUANTIS water is specifically and balancedly remineralized after reverse osmosis. Following the model of pristine, high-altitude mountain springs (e.g. glacier springs), it receives a mineral content between “low in minerals” and “supersaturated”, i.e. 10–50 ppm. This moderate content supports the natural taste, maintains good solubility for the removal of toxins from body cells, and at the same time ensures a harmonious mineral supply. If water were highly saturated with minerals, it would be less effective in absorbing and excreting further substances. Nature shows us: a low mineral content gives spring water its particularly soft yet full-bodied character – and ensures energetic and structural stability.

In the first process stage, the AQUANTIS UrQuelle Diamond system uses reverse osmosis (RO) to remove all dissolved substances from the water—a typical feature of filtration by reverse osmosis. The result is highly pure water, but one that is devoid of any natural components (“empty”) and energetically without vitality (“stale, dead”). The content of electrically conductive substances, including minerals, is only 0–5 ppm (parts per million). Water is one of the strongest and most versatile solvents. When it is nearly mineral-free, i.e., unsaturated with minerals, it has many “free spaces” for dissolved ions compared with mineral-rich water. This means it can more easily absorb minerals from its surroundings—even those present in dissolved form in the human body, such as calcium, magnesium, sodium, or potassium. For this reason, demineralized water (osmosis water) is not recommended as a permanent source of drinking water, in order to avoid long-term mineral depletion. In nature, there are hardly any water sources without dissolved minerals—even the purest springs on Earth always contain a base level of bioavailable minerals. That is why the water treated in the AQUANTIS UrQuelle Diamond system is deliberately and carefully remineralized after reverse osmosis. Following the example of pristine, high-altitude mountain springs (e.g., glacier springs), it is given a mineral content between “low-mineral” and “supersaturated.” This moderate level supports the natural taste and softness of the water, maintains good dissolving capacity for transporting waste substances out of body cells, and at the same time ensures a harmonious mineral supply. If water were heavily saturated with minerals, it would be less effective in absorbing and eliminating additional substances. Nature shows us: a rather low mineral content gives spring water its particularly soft yet full-bodied character—and ensures energetic and structural stability.

The AQUANTIS UrQuelle Diamond system primarily uses Maifan stone and Sango coral to not only purify the water but also enrich it with vital nutrients and minerals—in a form that is optimally bioavailable. Maifan mineral stone:​ Maifan stone, also known as the “medical stone,” is a volcanic silicate rock (mainly composed of SiO₂, Al₂O₃, CaO, MgO) that contains numerous trace elements. When in contact with water, it demonstrably releases the following minerals: ∙Calcium (Ca²⁺) ∙Magnesium (Mg²⁺) ∙Sodium (Na⁺) ∙Potassium (K⁺) ∙Zinc (Zn²⁺) ∙Iron (Fe²⁺/Fe³⁺) ∙Other trace elements such as copper, selenium, etc. These minerals are typically present as dissolved ions (e.g., Ca²⁺, Mg²⁺), meaning they dissolve into the water and are therefore directly bioavailable. In addition, Maifan stone works through adsorption—it absorbs heavy metals and can slightly raise the pH value. Sango marine coral:​ Sango coral from Okinawa, Japan, primarily provides: ∙Calcium and magnesium in the physiologically ideal ratio of about 2:1 Beyond that, it contains well over 70 additional trace elements such as zinc, iron, etc. The minerals from Sango coral are remarkably highly bioavailable. This means that in water they are present in a form the body can absorb very efficiently—much faster and more completely than, for example, typical calcium carbonate from dietary supplements.

When it comes to minerals in water, it’s not the quantity that matters, but the quality. What is crucial is whether the minerals are present in a form that the body can actually absorb and utilize. An example of this is iron (Fe):​ Iron is an essential trace element that the body cannot produce on its own and must therefore obtain through food.​ In foods, iron is present in ionic form, such as Fe²⁺ (in meat) or Fe³⁺ (in plant sources). These forms are highly bioavailable to the intestine.​ In metallic form—such as iron scraped off a nail—iron, however, is not usable by the body. It could even be harmful, since it is not bioavailable and may contain impurities. Therefore: It is not the quantity of minerals in the water that is decisive, but their purity and bioavailability.

The TDS value (“Total Dissolved Solids,” in mg/l or ppm) indicates the total amount of all substances dissolved in the water.​ This includes minerals such as calcium, magnesium, or sodium, but also other components like lime, chlorides, or bicarbonates.​ Possible contaminants can also increase the TDS value, for example nitrate (NO₃⁻), sulfate (SO₄²⁻), fluoride (F⁻), or heavy metals such as lead, copper, or cadmium. The TDS value does not show which specific substances are present. A high value can be caused by minerals, by contaminants—or by a mixture of both. Therefore, reliable evaluation requires specific water analyses.

The TDS values of spring waters differ significantly, which is why no uniform reference value exists.

The following table shows the TDS values (Total Dissolved Solids, in mg/l or ppm) of selected, internationally well-known mineral waters, by comparison:

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The degree of mineral saturation of water is measured in ppm (parts per million) or in µS (Microsiemens). These values indicate how many electrically conductive substances—such as minerals, salts, or metals—are dissolved in the water. The spectrum ranges from mineral- unsaturated, to balanced mineralization, to mineral-supersaturated water. Key points: ∙Pure, unsaturated water has a high dissolving capacity – it can absorb and transport waste products, acids, and toxins from the body’s cells. ∙Heavily saturated water (> 1,000 ppm) is hardly capable of this, as it is already “overloaded” with substances. ∙Very low-mineral water (e.g. 0–5 ppm, typical for reverse osmosis water without remineralization) can, however, be too aggressive and dissolve the body’s own minerals. That is why at AQUANTIS we consciously take our orientation from nature: our filtered water is naturally pure and balanced in its mineralization – placing it in the optimal range for healthy, well-balanced water quality.

The daily mineral requirements are most effectively met through healthy nutrition - for example, with vegetables, fruits, nuts, and other nutrient-rich foods. The minerals they contain are usually present in an organically bound form that is easily available to the body and can be utilized with little energy expenditure. By contrast, minerals in drinking water are often inorganically bound and therefore generally have lower bioavailability. ∙Main source of minerals is food:​ Vegetables, fruits, nuts, legumes, whole grains, and animal-based foods provide not only minerals but also vitamins, trace elements, enzymes, and secondary plant compounds. This overall package supports better absorption in the body. ∙Bioavailability:​ In foods, minerals are often present in organically bound forms (bound to organic molecules, e.g., magnesium citrate, calcium lactate), which makes absorption in the intestine easier.​ Minerals in water are often inorganically bound (as salts or ions, e.g., calcium carbonate). The body can absorb these as well, but often in smaller amounts—especially when substances such as phytic acid, oxalic acid, or a high intestinal pH level inhibit absorption. ∙Energy expenditure:​ Organically bound minerals can be integrated into metabolism with less “chemical effort,” whereas inorganic forms often need to be converted first. The difference is particularly noticeable in people with digestive or metabolic issues. ∙Water as a mineral source:​ Drinking water (especially mineral water) can supplement the mineral balance, but it is usually not a main supplier. Even “hard” water with, for example, 100 mg/L of calcium, covers only up to 20% of the daily requirement if two liters are consumed per day. In short: ∙Water is primarily a transport and solvent medium. ∙Food is the real “mineral fuel station.”

For electrolytes, the principle is essentially the same as for minerals—the difference being that electrolytes refer specifically to minerals that exist in the body as charged particles (ions) and perform vital functions in nerve conduction, muscle activity, fluid balance, and pH regulation. The most important electrolytes in the body are: ∙Sodium (Na⁺) ∙Potassium (K⁺) ∙Calcium (Ca²⁺) ∙Magnesium (Mg²⁺) ∙Chloride (Cl⁻) ∙Bicarbonate (HCO₃⁻) ∙Phosphate (PO₄³⁻) Sources of intake: ∙Through diet (fruits, vegetables, nuts, legumes, dairy products, salt) most electrolytes are absorbed—often in organically bound or easily soluble form. ∙Drinking water contributes only relatively small amounts in everyday life, even if it is rich in minerals. Exception – rapid need:​ In cases of heavy sweating (exercise, heat, sauna) or fluid loss (diarrhea, vomiting), it may be useful to supply electrolytes specifically via isotonic drinks or electrolyte solutions. These already contain the ions in dissolved form, so they can be absorbed quickly. In short: ∙Everyday life: Electrolytes mainly through food. ∙Acute loss: Rapid replenishment via special drinks or solutions.

Yes – tap water filtered through the AQUANTIS UrQuelle Diamond system meets the criteria for “low-sodium water.” According to the international definition, water is considered low in sodium if it contains less than 20 mg of sodium per liter. Independent analyses by certified test laboratories in Dubai confirm:​ Through the filtration of Dubai tap water with the AQUANTIS UrQuelle Diamond system, the sodium content is around 5 mg/l. This makes the water from the AQUANTIS UrQuelle Diamond system perfectly suited for a low-sodium diet – for example, in cases of high blood pressure or certain kidney conditions.

Water from natural springs in remote areas typically has a pH range of 6.4 to 7.4, i.e., slightly acidic to neutral. The AQUANTIS UrQuelle® Diamond system processes filtered tap water precisely according to these parameters, resulting in a pH value between 6.4 and 7.4.

Water consists not only of individual molecules but also forms so-called water clusters - groups of molecules connected by hydrogen bonds. These clusters act as carriers of information and vibrations. Ordinary tap water typically shows enlarged, unstructured clusters. This is due to its long journey through treatment plants, pressure pipes, pumping stations, and especially the right- angled piping systems of modern infrastructure. Such conditions disturb the water’s natural flow and encourage the formation of large, disharmonic clusters in which burdensome information remains stored—even after chemical-physical purification. By contrast, natural spring water has a small, harmonious cluster structure. Natural swirling, contact with minerals, and meandering flow paths vitalize the water structurally—it becomes lively, soft, and energetically ordered. The AQUANTIS UrQuelle® Diamond system is based on these natural principles: a special clay ceramic inside the unit acts as a “cluster breaker” and naturally reduces the cluster size of tap water. Surface tension decreases significantly, disruptive information is erased, and the water regains a crystal-clear, finely structured order—comparable to the purest mountain spring water. What does this mean for you?​ The fine structure of this water can not only be made visible through microscopic water- crystal photography but can also be directly felt and tasted: ∙The water tastes softer, fresher, and pleasantly neutral. ∙It is more easily absorbed by the body and can be better utilized at the cellular level. ∙Many users report enhanced well-being, improved hydration, and even increased plant vitality when watering. With the AQUANTIS UrQuelle® Diamond system, you bring into your home not just filtered but also structurally revitalized water—water in its most original and vibrant form.

The hexagonal structure of water crystals is a sign of the inner order, purity, and energetic quality of the water. Such a harmonious, six-sided crystal form is typically found in natural spring water, especially from remote mountain or healing springs. Scientific observations—among others by the Japanese water researcher Dr. Masaru Emoto—show that water is capable of absorbing information from its environment. When water is frozen, these “information patterns” shape the structure of the resulting ice crystals:​ • Natural, energy-rich water forms clearly structured, symmetrical, hexagonal crystals.​ • Contaminated or processed water, such as tap water or industrially bottled water, by contrast, shows unstructured, fragmented, or clumped crystal forms. The reason: Tap water often travels through long, dark piping systems, is repeatedly chemically and physically treated, and thereby loses its natural order—it becomes energetically “empty.” How about AQUANTIS water?​ Using special water-crystal photography, which makes frozen water droplets visible, the structure of water can be examined. Such crystal photographs of water treated with the AQUANTIS UrQuelle® Diamond system in Dubai show a distinctly hexagonal, harmonious, and beautifully radiant crystal structure. This fine structure is typical of vital, energy-rich water and resembles the natural order of fresh spring water. In contrast, untreated tap water from the very same source point in Dubai shows a chaotic, clumped structure, entirely without radiance. The AQUANTIS UrQuelle® Diamond system not only purifies physically but also restores your tap water to a state of natural harmony and vitality. You can find these fascinating images under the link “Research Results.”

If we want to understand the significance of highly structured, energy-rich water, the comparison with graphite and diamond is helpful: Graphite and diamond are both composed entirely of carbon, meaning they are chemically identical. However, the different arrangement of their crystal structures leads to completely different properties in graphite and diamond. Thus, graphite is used in everyday pencil leads, while diamond is valued as the hardest material for drilling. Similarly, for the element water (H₂O), not only the chemical composition but especially the crystal structure — the degree of order of the water molecules — is of utmost importance for the quality of our most essential food, water. Water crystal photography according to Dr. Masaru Emoto (Japan) clearly shows that the crystal formation of bottled water and unfiltered tap water exhibits neither harmonious nor hexagonal patterns. In contrast, healing water and spring water display very harmonious and hexagonal crystal structures. Beautiful crystals can also be seen in photos of tap water that has been treated with our AQUANTIS UrQuelle® Diamond system, with its unique deep filtration, renaturation, and revitalization technology. This crystal formation indicates the high quality of healthy, vitalized, and energy-rich water, making our water so valuable — much like diamond is so much more valuable than graphite.

High-quality drinking water is modeled on the qualities of pure spring water from untouched mountain regions: it is free from pollutants, germs, and bacteria, contains a balanced amount of organically bound, bioavailable minerals, and has a slightly acidic to neutral pH value. A special characteristic of such water is the fine, hexagonal crystal structure it forms when frozen – a sign of its high inner order and vitality. This can be made visible through the water- crystal photography of Japanese researcher Dr. Masaru Emoto, which clearly shows that its energetic level corresponds to that of pure mountain spring water. With the AQUANTIS UrQuelle® Diamond system, you have the opportunity to transform your tap water into such nature-identical, vital drinking water. Further crystal photographs, as well as analysis reports and test results from certified laboratories in Dubai and Germany, can be found under the section “Research Results.”

Water remains a dynamic solvent even after bottling and can react with its environment. At higher temperatures or with longer storage, chemical changes may occur through contact with air, sunlight, and packaging materials (e.g., plastic bottles). Additives, plasticizers (such as antimony from PET bottles and gallons), or organic molecules can leach into the water. Gases like oxygen and carbon dioxide may also be absorbed or released, which affects taste and pH value. Inadequate storage (e.g., high temperatures, direct exposure to light) or insufficient bottling hygiene can also lead to microbiological growth. In addition, water has the property of acting as an information carrier. Its molecules form flexible clusters through hydrogen bonds, which can “store” information (= energies). In biological systems—such as cellular water—this dynamic structure plays an essential role in the transport and exchange of substances and signals. How the same water reacts to different external influences and forms different cluster structures was first made visible by Dr. Emoto through his water-crystal photography. If water is exposed to strong electromagnetic fields (e.g., from mobile phones, Wi-Fi, 5G) over a long period of time, according to this theory, it could adopt these vibration patterns. When drinking it, these stored, unnatural pieces of information could then enter the body. And this applies regardless of whether the water is bottled in plastic containers or glass bottles. For these reasons, it is recommended not to store water for long periods but to drink it within just a few days whenever possible. The AQUANTIS UrQuelle® Diamond system makes this easy: it provides you with unlimited fresh drinking water in spring water quality—directly in your home, available at any time. And it does so in an especially environmentally friendly way, as you can simply fill your water into glass or porcelain carafes—completely without plastic waste.

Yes, independent test laboratories in Dubai and Germany have carried out a direct comparison: at the water connection of an apartment in Dubai, samples of both the original tap water and the water processed by the AQUANTIS UrQuelle Diamond system were taken via the three-way water tap. Further information can be found under the section “Research Results.”

The quality of drinking water can be checked in different ways. Even simple everyday observations provide initial clues: good drinking water is clear, odorless, and tastes fresh. Discoloration, cloudiness, or an unusual taste, on the other hand, can be signs of contamination. For a more precise assessment, measuring devices can be used to easily determine certain values—such as the total amount of dissolved solids (TDS value) or conductivity. These devices are handy and suitable for home use. However, a TDS meter cannot distinguish which substances are contained in the water. Beneficial minerals like calcium and magnesium raise the TDS value just as much as undesirable substances (e.g., heavy metals, nitrates, or residues). Microorganisms or bacteria are not detected by a TDS meter at all. Thus, a TDS meter is useful for getting a rough overview of changes in water quality after filtration (e.g., before and after filtering). However, it does not provide a complete statement about the quality or safety of the water. A truly reliable assessment, however, is obtained through a laboratory analysis. Certified test laboratories examine water samples according to established standards. Among other things, the following parameters are measured: ∙Mineral content: which and how many minerals are present in the water? ∙Chemical contamination: are there residues of heavy metals, nitrate, pesticides, or other harmful substances? ∙Microbiological quality: does the water contain bacteria or germs that could pose health risks? These comprehensive tests provide a clear picture of the actual quality of the drinking water.

In the United Arab Emirates, there are numerous certified test laboratories that offer comprehensive water quality analyses. A simple Google search for “water testing laboratory UAE” will lead you to various providers in your area. To objectively verify the effectiveness of the AQUANTIS UrQuelle Diamond system, we recommend a before-and-after test: have both your unfiltered tap water and the filtered AQUANTIS water analyzed. This way, you will receive a clear comparison of the filtration performance and water quality.

Yes, the AQUANTIS UrQuelle Diamond system makes this possible - see for yourself through the clear evidence in the section “Research Results” and with your own taste test. And it achieves this in a way that sets new standards for home filtration systems worldwide.